For regular prescriptions we encourage you to register to use our online services, alternatively you can post your request in the box in our waiting room, ideally using the right hand side of your prescription, you can email us, fax or post your request to us. We will only accept telephone requests for regular and repeat prescriptions from patients who are housebound and do not have access to online services. To register to use our online services, please call at the surgery in person, with ID. We can accept telephone requests for items which you don't order regularly, if you do telephone us for a non-regular prescription item, this should be after 10am. The order should come from you or a relative or carer. We do not usually accept orders from pharmacies. Please contact us if a pharmacy is ordering on your behalf and you feel they are over ordering. Please give the name of the preparation which is printed on the bottle or on the computer print-out attached to the prescription. Please allow at least one whole working day from ordering your prescription to collecting it if collecting from our reception desk; you may need to leave longer if collecting from a pharmacy - check with the pharmacy. Prescriptions can be posted if a stamped, self-addressed envelope is provided.
Wherever possible we now prescribe electronically using the Electronic Prescription Service (EPS)., this allows you to nominate a pharmacy for us to send your electronic prescription - call in at your preferred pharmacy to complete a form.
Your doctor will try to make best use of NHS resources and as a result will not usually prescribe branded medicines. Costs of drugs change and it may sometimes be necessary to change the medication you are taking because of this. Changes may also be necessary if products are withdrawn, if there are safety issues or in light of new research.
Prescriptions are usually valid for one month although we can alter this for holidays.
Please follow the instructions you have been given when taking your medication; check that the medication is not past its expiry date. Tell the doctor or nurse about any side effects or any changes in your medication. It is also essential that your doctor or nurse knows about any over the counter medication you are taking.
OLD OR OUT OF DATE MEDICATION SHOULD BE RETURNED TO A PHARMACY FOR SAFE DISPOSAL.