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Treatment Room

The treatment room is open Monday - Friday both mornings and afternoons and is staffed by the community nursing team. An appointment system is in operation. To make an appointment please ring 01282 805672.

Please note that ears are no longer syringed routinely.

Current research advises that the best treatment for removal of ear wax is to insert two or three drops of ordinary olive oil down the ear two or three times a day for three weeks. This softens the wax so that it runs out of its own accord. It does no harm to the ear. You can continue for any length of time, but three weeks is usually long enough. You may not see the wax come out as the oil can make the wax become very fluid. If after three weeks you are still deaf please contact the treatment room for advice (either call in to the surgery or telephone 01282 805672).

Patients with hearing aids can attend after one week of olive oil as hearing aids prevent self cleaning of ears. If you know that you have a wax problem causing deafness you can start the treatment yourself. We only recommend olive oil as other preparations can irritate healthy ears. Ear syringing can lead to ear infections, perforated ear drum and tinnitus (persistent noise). It is important to provide effective and safe treatment. Occasionally syringing may be undertaken for medical reasons but will only be carried out after a full assessment when the risks will be explained. Only if you, the patient, consents to treatment and agrees to accept the risks will ear syringing be carried out.

If you have a build up of wax repeatedly, you can keep it free by putting olive oil into your ears twice a week. Wax normally comes out of the ear with the natural shedding of skin from the ear canal. If you remain deaf and you don’t know why, you should make an appointment to see the doctor.


The common childhood infections that cause rashes (eg chickenpox etc) will settle without any specific treatment. If your child is clearly ill and worsening, or abnormally drowsy and develops an unusual rash, please seek medical advice urgently.


Available at the surgery but you must fit certain criteria to be seen and you will need a referral which your doctor or nurse can arrange if appropriate.

Periodic Health Checks

Patients who are aged between 16-74 and have not been seen at the surgery for over three years have the right to ask for a general health check. Patients aged 75 and over who have been seen for over 12 months have the same right and may be seen at home if their medical condition means that they cannot attend the surgery.

Childhood Immunisations

The practice offers the current recommended immunisations and child health checks for children up to the age of five years. These are given either at the baby clinic or by the practice nurse. Immunisations for older children are usually given at school. Immunisations for some public health campaigns may be given in the surgery.

Minor Surgery

The practice offers a minor surgery service including removal of small skin lumps, freezing warts, joint injections etc. Patients should make an appointment in the usual way and, following their initial consultation, will be invited to have the minor operation performed. We also offer this service for patients from other practices following a referral from that patient's own GP.


The practice offers a service for patients who are taking certain drugs which require regular monitoring, where the monitoring is not being provided by the hospital. Your doctor or consultant will inform you if your medication warrants this monitoring.

We no longer take blood for Warfarin / anticoagulant monitoring. This service is now arranged through the Pharmacy at Burnley General Hospital - telephone 01282 804343 - although there are clinics held locally. If you are taking Warfarin we will need a copy of your monitoring booklet after each blood test.

Contraceptive Services

The practice offers a wide range of contraceptive services and the doctors will be happy to discuss these on an individual patient basis.

If we do not provide a particular service in-house, a referral can be arranged. Emergency contraception can be obtained on prescription; patients should make an appointment with the doctor. Alternatively, emergency contraception is now available over the counter from certain pharmacies.

Influenza And Pneumonia And Shingles Vaccines

In accordance with Department of Health guidelines, the practice recommends and offers the influenza vaccine annually plus a one-off pneumonia vaccine for patients aged over 65, those with diabetes, chronic heart, lung, liver or kidney disease, those who are the main Carer for an elderly or disabled person, pregnant women and residents of nursing and residential homes. Please speak to reception staff for further details as recommendations change regularly. The shingles vaccination is being rolled out gradually, currently to certain people in their 70s, more information is available at

Stop Smoking Service

Referral to this service can be arranged, although you can self-refer by telephoning free to 0800 328 6297 or, alternatively, 01254 283370. You can also email Further details can be found at Please ask if you have difficulty in accessing the service.

Nursing Team

We have three practice nurses and a health care assistant who are trained to provide:

  • Blood pressure checks and 24 hour blood pressure monitoring
  • Cervical smears
  • Chronic disease checks for patients with asthma, chronic obstructive pulmonary disease, diabetes, heart disease and other long-term conditions
  • Contraceptive advice
  • Dietary advice
  • ECGs
  • Immunisation for adults and children
  • New patient checks
  • NHS Health Checks for eligible patients
  • Spirometry
  • Weight checks

Patients with chronic diseases need to be seen at least annually by the practice nurse - if you think you may be due or overdue a review, please contact us. This is also the case even if you are also being seen by another specialist. If the practice is prescribing medication for you, it is likely that you will still need to be reviewed by the practice too.

Cervical Smears

Current guidance suggests that all women between the ages of 25 and 49 years should have a smear test once every three years. Those aged 50 to 64 should be screened every five years and those aged 65 and over should only be screened if they have not been screened since aged 50 or have had a recent abnormal result. These tests are to detect the early signs of cancer of the cervix which can be successfully treated at this stage. Please note that the test also picks up other non-cancerous conditions. We have a recall system and women are invited by letter or telephone call to attend when their smear test is due.

Diabetic Eye Screening

Diabetic patients should have annual eye screening annual eye screening and are seen by a centralised service, currently at St Peter's. The service does also see patients at Kiddrow Medical Practice. If you would prefer to be seen here speak to your practice nurse or telephone the service direct on 01282 805601. You will still need to see your optician if you have any other eye problems.

Non-NHS Services

Not all the services that we provide are done under the NHS and some services may incur a fee. These include medicals for occupational reasons, passport applications, private sick notes and insurance forms. Please ask at reception for details if you think you may incur a fee.

Vaccinations For Travel Or Occupation

Not all vaccinations can be given free of charge under the NHS. For some vaccinations, there may be an administration charge, you may have to pay a prescription charge or you may have to pay the cost of the vaccination. The practice nurse will give you details at the time of your appointment. Please give the receptionist at the time of making your appointment as much information as possible about why you need a vaccination.

If you are planning a trip abroad and think you may need vaccinations, you should contact us at least eight weeks before your date of travel, we cannot always guarantee an appointment, you may need to contact a private travel clinic - see below. You should see a pharmacist about anti-malaria treatment if appropriate. Some vaccinations may need more than one dose. The Fit for Travel website has plenty of useful information at: including advice on sun exposure, animal bites, children travelling, travellers diarrhoea as well as vaccinations needed for every country in the world. It is also advisable to look into obtaining a 'European Health Insurance Card' which can be done online at

If you require travel vaccinations click here to download the form and return the completed form to reception before your appointment.

Some vaccinations may have to be given at private travel health clinics, for example rabies, vaccine, Japanese encephalitis, tick-borne encephalitis and yellow fever which can only be given at designated yellow fever vaccination centres.

Private travel health clinics are available in the Burnley area at:

Boots the Chemist, St James Street tel. 01282 421934 and Lloyds Pharmacy, Sainsburys, Active Way tel. 01282 832033

Dental Problems

It is not appropriate for patients with acute dental infections to be treated by a GP with antibiotics as this can often lead to further more severe problems. If you think you have a dental problem, you should make an appointment to see your dentist. If you are not registered with a dentist you can find a local dentist on or by ringing NHS 111. Same day appointments can be arranged for urgent cases. Dental abscesses or decay need treatment by a dentist as does toothache. Whilst you are waiting for treatment for toothache, you could take over the counter painkillers such as paracetamol or ibuprofen, and you should avoid hot or cold foods which will probably make the pain worse. Temporary relief may be obtained from biting on a cotton-wool ball soaked in oil of cloves.

To avoid dental problems, you are advised to limit the amount of sugary foods and drinks you consume, brush your teeth, gums and tongue twice a day using fluoride toothpaste, change your toothbrush every three months, use a mouthwash that kills bacteria, clean between your teeth using dental floss, not smoke (ask if you need help in giving up) and visit your dentist regularly.

Your Neighbourhood Professionals. Just a Click Away! Private physiotherapist in Lancaster
Your Neighbourhood Professionals. Just a Click Away! Private physiotherapist in Lancaster